Totwoo Letter Charm

How does it work? Do I need to download an app?

Yes, to get the most out of your smart jewelry, simply download our app. It effortlessly connects to your device, providing a smooth and user-friendly experience.

How do I set up the Totwoo touch bracelets?

For easy step-by-step guidance on setting up your touch bracelets, simply watch our instructional video.

Can we connect with each other while we're far apart?

Yes! Once your Totwoo smart jewelry is properly set up within the app and connected to Wi-Fi or mobile data, you can stay connected no matter the distance between you.

Can I connect with more than two people?

At the moment, our jewelry doesn't support connecting multiple pieces simultaneously. However, you can easily unpair and reconnect with a different piece when needed.

Do both pieces of jewelry need to be together when pairing?

No, both pieces do not need to be together during pairing. However, one piece of jewelry must be near your phone for the pairing process.

Can I customize them into necklaces or other types of bracelets?

Unfortunately, these bracelets are not designed for customization with additional accessories.

Is there a monthly fee for current accounts?

No, there are no monthly fees associated with current accounts.

How can I check the connection status of my Totwoo bracelets?

If the blue light remains steady, your bracelet is connected! If the blue light blinks intermittently, it indicates a temporary disconnection. Simply reconnect your Bluetooth to continue spreading the love.